Title: Director of International Airports
Company: JetBlue Airways
Location: Stamford, CT United States
Safety, caring, fun, passion and integrity: these are the values that Giselle Cortes strives to live by as the director of international airports for JetBlue Airways. She has been with the company for 12 or its 15 years, and has steadily risen through the ranks. Ms. Cortes began in an entry-level position reporting to finance, and then worked for three years as the payroll supervisor. In 2008, she was promoted to payroll manager, and as of 2013, she began her work on the operations side of the industry. Three years ago, Ms. Cortes entered her current position, which entails overseeing operations for 31 airports in 19 countries. She also maintains the strategic guidelines in terms of the customer service standards, and meets with local partners and government agencies to evolve service standards and operating efficiencies.
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