Title: Owner

Company: Big M Telephone Answering Services, LLC

Location: Odessa, TX

As the new owner of Big M Telephone Answering Services, LLC (a 52 year-old company), Sylvia Reynolds continues to provide the Midland, TX and the surrounding areas with telephone operations all day, everyday. With an ever-growing, loyal customer base, she helps satisfy all her customers’ needs, providing the same values and leadership the original Big “M” had always provided employees and clients. Specifically, Ms. Reynolds is an expert at caring for companies whilst their office staff is away from the company.

Big M Telephone Answering Services, LLC thrives on Ms. Reynolds’ ability to provide bilingual services to a wide audience of English and Spanish-speaking customers. She has also helped the company adapt to accommodate different forms of technology and communication, extending their services far beyond the telephone. Ms. Reynolds’ goal is to offer the most adaptive services to her customers, and even keeps up with a blog throughout the year.

Their slogan: “When you own a business, it is important to make sure that you’re not losing any business while you’re closed. That’s why we provide a professional answering service, so that if you get a call when you aren’t around you won’t miss out. Our call center provides 24/7 answering service for businesses in the Midland and Odessa, TX area so you don’t have to worry about missing out on business.”